Although most of the cable industry has deployed Wi-Fi gateways at a large scale, most of the monitoring and troubleshooting has been on traditional quality of service measurements, not on the customer’s actual quality of experience (QoE).
In this technical paper prepared for SCTE/ISBE, the author analyzes lessons learned from Wi-Fi residential deployments by cable operator and proposes a new set of tools to consider both real-time monitoring and historical dashboards of key parameters.
How to equip yourself to achieve a more accurate and real-time understanding of customer experience
Tools that will empower you to improve your reaction time to problems in the wireless loop portion of the network
Have a holistic view of network performance key parameters