Captive portals generate administrative notifications automatically through onscreen messages to the customer; a great strategy for attrition.
When a user comes across a captive portal, how do browsers operating systems identify it is not a security threat? Here’s how each one handles captive portals and reports that intermediate state to users.
Every day, MSOs face the considerable challenge of keeping their customers happy. Not only by providing high-quality service but also by playing a major role in facilitating their daily life and freeing up more of their customer’s time. Customers do not want to waste valuable time on repetitive, administrative tasks and procedures, which translates into less happy customers and deactivations or loss of loyalty.