As we come to the end of a hectic 2018, it’s time to look forward and talk about the digital transformation trends that will continue making waves for the telecom industry in 2019.
Many think that smart speakers are a security threat that inadvertently shares personal information. Recent research has shown that these AI-powered speakers have the ability to send hidden commands, undetectable by the human ear, to their makers. What are industry leaders saying? How is this being handled?
Intelligent Augmentation has emerged as the mitigation of AI’s shortcomings with tools that boost the human potential. It’s important to integrate IA tools into the customer care services to gain a competitive edge in the market and automate the system in a smarter and faster way.
To secure their future as Digital Service Provider leaders, operators must stay at the forefront of evolving technologies and prepare the network to empower the future. Read more on Intraway’s Vision for 2020 and beyond.
Virtualization and Machine Learning are knocking at operators doors. Here are 3 challenges that these technologies are called to solve.