T-Wizard is a Wi-Fi certification tool that helps to reduce operational costs and increase customer satisfaction and loyalty. Learn how it executes signals measurements, identifies areas of high noise and performs Ping tests.
Lifecycle Service Orchestration (LSO) standardizes service definitions and high-level ways of deploying them. Learn more about LSO and how providers and users can benefit.
Read the webinar Q&A transcript (and additional questions) from our recent webinar Unrestricted Access: How Orchestration Platforms Really Work.
By asking customers to rate their experience with the company, the Net Promoter Score provides important insights that can guide marketing efforts.
In order to shape the customer’s opinion early and provide better customer satisfaction, check out these marketing strategies for CSPs from Intraway’s CMO.